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Vacating Procedure

After providing a written 30 day notice to our office we will send a letter acknowledging receipt of your notice of intent to vacate the property in which you reside. This letter will include the Tenant Cleaning Responsibilities list which will help you to understand what we are expecting from you.

Should any occupants wish to continue as tenants, all potential tenants must complete a new application to rent. If the application is approved a new rental agreement and security deposit must be paid. A transfer of your current deposit can be arranged if all parties agree in writing.

You have an obligation to pay rent throughout your 30-day notice period and you will be charged rent until the property is completely vacated. The property is considered vacant once all personal property is removed and the keys returned to our office. If you wish to vacate sooner than the time specified in your 30-day notice, we will attempt to re-rent before said date and refund any appropriate rent.

The original security deposit must be returned to you or accounted for within twenty-one (21) days after you have vacated the property. The security deposit is primarily for correcting deficiencies in the condition of the property for which you are responsible during your tenancy, and should the property be returned in the same condition as you received it, you will have your entire deposit returned in a timely manner.

Please note that the security deposit must be maintained apart and separate from rent due until such time as it is distributed to the entitled persons. No portion of the security deposit can be used toward “last months rent” Security deposit refund checks are made payable to the parties as indicated on the rental agreement. The parties who endorse the check make a collective choice as to how the funds are allocated among themselves.

On the rare occasion that any amount be withheld from a security deposit, the decision to withhold is not determined by the property inspector’s “walk thru”. The “walk thru” details the current condition of the property and when appropriate makes repairs and improvements recommendations. The property manager reviews the property inspector’s “walk thru”, recent photographs, tenant file and check-in report. In addition, the manager may solicit the opinion of licensed professionals. The property manager presents his finding to the owner and the decision to authorize any deposit deduction is made.

PLEASE NOTE THAT THE OWNER OF YOUR RESIDENCE HOLDS SECURITY DEPOSITS IN TRUST AND ALL DEDUCTIONS ARE THE DECISION OF THE OWNER. Should you wish to comment on the condition of your residence when returning your keys, feel free to include your comments in writing so that they may be included in your file.

Pursuant to California Civic Code 1954, our office staff would like to begin showing the property to prospective new tenants twice a week between 4:15 pm and 6:15 pm. Please decide on the most convenient days and times and inform us as soon as possible. Please provide us with your new address when returning your keys so that your security deposit can be disbursed without delay. Your keys may be returned in person or by mail to any of our office locations.