Renter’s Frequently Asked Questions

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The application usually takes 3 to 5 days to process. You will be notified immediately if you are accepted or denied. Delays occur when the owners are not available to review applications.

Should you need a quick rental decision, you may write “Please Rush” on your application. Quick processing may be provided depending on the office work level. You should request to please rush at time of submission.

All adults 18 years and older must complete an application regardless of marital status, familiar relationship, income source, employment or any other criteria.

Yes, you must view the exterior of the property before scheduling an appointment to see the interior.

Your application fee is not refundable under any circumstances.

The purpose is to cover the expenditures necessary to process the application.

Our office doesn’t have a credit check fee. We only have an application fee.

No, the application fee may be used toward any property during a three month period.

Most properties receive one to three rental applications. An extremely small percentage of properties receive more than three applications.

The applications are processed by the application processor. Once the application is processed, the application processor will contact you via mail, e-mail or phone to inform you should your application be accepted or denied.

No, we do not accept co-signers. Our office is only interested in the occupants of the residence.

An applicant’s occupation or source of income is not relevant to the application process. All applications are evaluated in the same manner regardless of occupation.

An applicant’s occupation or source of income is not relevant to the application process. All applications are evaluated in the same manner regardless of occupation.You have to make at least 3 times the monthly rent. For example, if the monthly rent is $1,000.00, your total household income will have to be at least $3,000.00 per month. There are lower income standards available on some modestly priced rentals.

If you are employed we need your most current pay stub. If you are self-employed we need last years income tax or three months of bank statements to support your current income. If you have another source of income (i.e. retirement, AFDC, SDI, trust fund, parental, etc…), you must have reliable documentation.

You will need to provide reliable income verification that includes a letter from your parents and three months bank statements to verify income. Monthly income will have to be at least 3 times the monthly rent.

Credit is an extremely important element of the application evaluation. The effect of your derogatory credit will depend on the type and amount of derogatory credit and other qualifying elements of your application.

You are welcome to add a letter or any documentation you may wish to your application. Information and/or documentation that clarifies your situation or credit may be helpful.

Pets are acceptable at some properties. There is an additional $300.00- $500.00 security deposit when a pet is permitted.

Tenants using HUD programs are acceptable to some properties. The tenant qualifications remain the same.

We follow Fair Housing Guidelines of two people per bedroom plus one, unless otherwise noted.

The tenant pays all utilities unless otherwise noted.

Once your application is approved, you have 48 hours to pay your security deposit. Security deposits cannot be paid by personal check but must be paid by cashier’s check or money order.

You pay your first month’s rent when you pick up your keys to take occupancy. Your first months rent payment may be paid with a personal check.

Yes, valid photo identification such as a driver’s license, military I.D., State I.D., or passport is required when submitting an application.

We usually hold property for one to two weeks depending on the demand for the property. Property is rarely held vacant for more than two weeks.

A check-in list will describe any damage or extraordinary wear and tear to the property. The check- in list is reviewed and signed when picking up your keys to take occupancy.

The property managers do not have information on the personal information or plans of property owners. Only information regarding property is available and dispersed.

The company is a corporation owned by numerous stockholders.

Most rental agreements are for a minimum lease period of six months. You may request a longer lease period and in most cases the lease request will be granted.